Frequently Asked Questions

We believe transparency is key to an enjoyable, seamless stay. Find helpful details here for planning your Hotel Cabana stay, including check-in information, where to park, hotel-wide and room amenities, our guest policies, and just about everything else you would need to know before you arrive in Clearwater Beach. 

Check-in begins at 4:00 PM, and checkout is by 10:00 AM. Early check-in or late checkout may be available based on availability. Please request in advance so we can make sure you have everything you need for a smooth departure or arrival.

We accept Visa, MasterCard, American Express, and Discover. We do not accept personal checks or cash.

Guests must be 21 years of age or older with proper ID to check in. Guests under 21 must be accompanied by a guest age 21 or older for the full stay.

Rooms with one queen or king bed accommodate up to two guests. Children count as guests. Maximum occupancy policies are strictly enforced, and guests who do not follow the policy may be asked to leave without a refund

Group reservations of three or more rooms are final, and deposits are completely non-refundable.

Guests enjoy complimentary WiFi throughout the property, access to the heated pool, and locally roasted Kahwa coffee served daily on the pool deck from 7:30 AM to 10:00 AM.

Our heated pool is open year-round for registered guest use from 9:00 AM to 8:00 PM. Quiet hours are from 9:00 PM to 8:00 AM.

The front desk is open from 9:00 AM to 5:00 PM. Phones are available 24/7. There are no telephones in our guest rooms, suites, or vacation rentals.

During weekends and holidays, traffic into Clearwater Beach can be heavy. We recommend planning ahead and allowing extra travel time.

Yes. For Spring Break stays during February, March, and April, guests must be 25 years of age or older with proper ID.

No. Hotel Cabana is a 100% smoke-free property. Smoking is not permitted anywhere on the premises, including the courtyard, sundeck, or Somerset Street parking area. Guests who do not follow this policy may be asked to leave without a refund and may be charged a $250 fine.

Yes. Guests staying in the vacation rentals, including the One-Bedroom Suite, Deluxe King Suites, King Suites, and King Studios, receive one parking space. Additional vehicle parking is not available.

Limited complimentary parking is available on Somerset Street beside the main property. These spaces do not require a parking pass and are available on a first-come, first-served basis. Paid metered parking is also available on Mandalay Avenue in front of the hotel. If parking on Somerset Street is full, a parking pass for Mandalay Avenue may be available. 

Yes. Hotel Cabana now offers contactless check-in and checkout. A valid mobile phone number and email address are required so we can send your check-in instructions and guest room code. Hotel information will also be provided electronically upon check-in.

Yes. A one-night room charge deposit is required to confirm a reservation. The remaining balance is due upon check-in.

Yes. Metered parking spaces in front of the hotel are open to the public and convenient for guests. Pre-paid passes for metered spaces may be available on a first-come, first-served basis during normal front desk hours only. Free street parking is also available on Mandalay Avenue, Somerset Street, and Poinsettia Avenue.

No. Rates do not include 7% Florida State Sales Tax or 6% Pinellas County Resort Tax. Room rates are subject to change without notice.

No. To help maintain the property and rooms, pets are not accepted. Guests who do not follow this policy may be asked to leave without a refund and may be charged a $250 fine.

Yes. While accidents can happen, guests are financially responsible for damage caused by negligence.